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We offer a 100% satisfaction guarantee on Ink products. If you are unhappy for any reason
you can return the unused Ink products for a full refund or store credit.
Returns must be made within 90 days from the original date of
shipment
All returns must go through the RMA process and receive prior
authorization before being sent back. To request a RMA email us at
support1@eslpc.com or
contact us.
Returned packages must include an RMA number on the outside of
the package, as well as a copy of your receipt. If you do not have
your receipt please include your name, address and phone number so
we may contact you regarding any questions we may have. The lack of
an RMA number will result in a refusal of your package
Requests for replacement cartridges or refunds will not be
granted until your returned packages have been received.
Please allow up to 15 business days to process our return from
the time it reaches our Returns Department.
We can only credit you for shipping items back to us when
we have erred and shipped the wrong products. For all other returns you
will only be credited the amount of the products only. |
